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Innovative technology medical equipment
High quality services

SANTAIR S.A. is active in the promotion and support of medical equipment and the provision of medical care services.

Representing some of the largest Medical Device companies in the world, SANTAIR S.A. is established as a reputable dynamic company with a nationwide scope with wholesale and retail customers.

SANTAIR S.A. is committed to provide complete solutions to customers with the most modern technological products and to provide a high level of technical support.

SANTAIR S.A. implements a Quality Management System and provides a high level of services with consistency and respect to all customers.

Vision

SANTAIR S.A. is committed to making a difference in the Health Care Industry by providing innovative products and services that aim to meet the satisfaction of its customers, employees and shareholders

Mission

  • To provide knowledge and technology to doctors and hospitals, allowing them to make a difference.
  • To offer knowledge and products to patients, supporting and giving them a better quality of life.
  • To be in the homes of all patients with chronic diseases, offering high quality care and support.
  • To attract, develop and retain a team talented people, achieving an effective and efficient working environment.

Values

  • Our customers are our driving force. We understand and fulfill their needs.
  • Dedicated to what we do, distinguished with professionalism and knowledge, we work as team, providing solutions, services and products to people who need them.
  • Conscious always of the responsibility we have to our customers, we are constantly looking for ways to improve our know-how, and processes within the Company.
  • Responsibility to society and the environment: We recognize the responsibility we have towards society and the environment.
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  • 2020

    • MDoloris Medical Systems SAS appoints SANTAIR SA as their exclusive distributor for their monitoring products in Greece and Cyprus.
    • SenTec AG appoints SANTAIR SA as their exclusive distributor for their LuMon™ SYSTEM.
    • SphingoTec GmbH appoints SANTAIR SA as their exclusive distributor for their Biomarker Products
  • 2019

    • ENICORE GMBH appoints SANTAIR A.E. as their exclusive distributor for their Hemostasis Products.
    • SANTAIR established new Hemostasis Division.
  • 2016

    • ArjoHuntleigh appoints Santair S.A. as their exclusive distributor for their products in Greece.
    • AERTE appoints Santair S.A. as their exclusive distributor for their products in Greece.
  • 2014

    • MAQUET appoints Santair S.A. as their exclusive distributor for the full Maquet Cardiopulmonary (CP) product range.
    • Philips Medical Systems appoints Santair S.A. as their exclusive distributor for their Patient Care Monitoring Systems.
    • Biotronik appoints Santair S.A. for their Pacemakers and Defibrillators in Greece.
    • Vascular Graft Solutions LTD. appoints Santair S.A. as their exclusive distributor for their products in Greece and Cyprus.
    • Lipogems International Spa appoints Santair S.A. as their exclusive distributor for their products in Greece and Cyprus.
  • 2013

    • Santair S.A. establishes a new department, Diabetes Dept., and National Diagnostics Products Australia, appoints Santair S.A. as their exclusive distributor for their products in Greece.
    • MAQUET appoints Santair S.A. as their exclusive distributor for Operating Tables, Operating Lights and Pendants in Greece.
  • 2011

    • Μasimo International appoints SANTAIR S.A. as its exclusive distributor for its products.
    • Η SANTAIR S.A. is certified according to ISO1348:2003 by Swiss company SGS.
    • SANTAIR S.A. achieves high Credit Rating in the 2011 ICAP assessment for second subsequent year and is awarded the “STRONGEST COMPANY IN GREECE – 2011“.
    • USA mask manufacturer Circadiance appoints SANTAIR S.A. as its exclusive distributor for its products.
    • Creates a new business unit – Medical Gas Division
    • NOVAIR-OXYPLUS appoints SANTAIR S.A. as its exclusive distributor for its products in Greece.
  • 2009

    The ISO 9001:2000 certification is upgraded to the ISO 9001:2008, enhancing consistent customer expectations and satisfaction through the systematic control of activities.

  • 2007

    • SANTAIR S.A. participates in the National Research Programme “Eureka“.
    • SANTAIR S.A. participates in the European research project “NEXES
  • 2005

    SANTAIR S.A. launches its Welcare “Home Health Care” Concept.

  • 2004

    • Maquet appoints SANTAIR S.A. as its exclusive distributor for its Critical Care business unit in Greece.
    • Obtains ISO 9001:2000 certification from the Swiss company SGS.
  • 2003

    • Creates a new business unit – Hospital Division.
  • 2001

    • Expands its business to include the sleep diagnostic laboratory support.
    • Is Certified by ISO 9001.
  • 1999

    • Respiratory support
    • Treatment for asthma and allergies with nasal wash systems, nebulizers and use of flowmeters Pediatric products and services
    • Establishes a new point of sale through distributor in Heraklion, Crete.
  • 1998

    • Starts activities in Oxygen Therapy.
    • Opens its first branch office in Thessaloniki.
  • 1997

    • Establishment of Santair S.A. main objective is the treatment of Obstructive Sleep Apnea Syndrome.
    • Appointed by Respironics Inc., as their Exclusive Distributors in Greece.

SANTAIR S.A. is committed to the good quality of its Products, representing quality products from well-established manufacturers, and its Services, with highly trained and qualified staff that provides impeccable customer service and technical support.

SANTAIR S.A. implements a Quality Management System and is certified documentation includes:

ISO 9001:2008 | ISO 13485:2012 | ISO 27001:2013 | ISO 14001:2015

We are also members of the Appliances Recycling S.A. (WEEE) in Greece.

Certifications

ISO 27001

ISO 13485

ISO 14001

ISO 9001

ΔΥ8δ/Γ.Π. οικ/1348/2004

QUALITY POLICY

ISO 9001:2015 | ISO 13485:2016 | ID8d/G.P. ec. /1348

Company SANTAIR S.A. is a Medical Care company that is active in the promotion and support of medical equipment and the provision of medical care services.

The goal of SANTAIR A.E. is to provide its customers with complete solutions. The company's main goals are focused on providing technical support, improving customer service, service time and reducing management costs. To achieve these goals, we implement in the company a Quality Management System that includes all those business processes that affect quality and ensure that the products we offer to our customers meet both their expectations and the most modern scientific techniques.

The Quality system provides for procedures to:

  • Identify market needs
  • Secure all resources necessary for the operation of the company and create a modern and professionally suitable working environment
  • Continuous education and training of staff in new techniques
  • Define objective goals and closely monitor them through reviews
  • Offer innovative high level services to its customers by acting consistently, honestly and respectfully towards them.

The goal of the company is to maintain a constant open channel with involved parties (e.g. customers, suppliers, etc.) that ensures the receipt of all messages -positive and negative- about our products, as well as greater involvement of management and focus on the identification and management of risks with the ultimate goal of identifying opportunities to become more competitive in its field of activity.

Last but not least, it is considered important to emphasize that our Company always takes care to fully comply with national and Community Legislation governing the promotion and support of medical equipment and the provision of medical care services.

The Quality Management System of our company is harmonized with the requirements of the standard EN ISO 9001:2015, the standard EN ISO 13485:2016 and the Ministerial Decision ID8d / G.P. ec./1348 concerning the principles and guidelines of good practice and distribution of medical devices.

The Quality Management Manager, appointed by the Company's Management, has the authority and power to oversee the operation and continuous improvement of the Quality Management System. He also has the power and organizational freedom to identify and investigate issues affecting the quality of products, services and the Quality Management System documented in writing.

Adherence to the policy of SANTAIR S.A. for quality is mandatory for the company's employees and generally those who have a dependent employment relationship with it; the company is committed to continuously improving and maintaining the effectiveness of the Quality Management System.

INFORMATION SECURITY POLICY

ISO 27001:2015

The management of SANTAIR SA, which operates at its facilities in Dafni, Attica and is active in the distribution, promotion, rental, after-sales support and technical support of medical devices, declares its commitment to ensuring the confidentiality, integrity and availability of all information resources, physical and electronic, concerning the cases of its clients/patients and the full compliance of its procedures with all its legal, regulatory and contractual obligations.

With the development of an Information Security Management System according to ISO 27001:2015, the company establishes a framework for the identification, assessment, evaluation and response to threats against transferred information.

The Information Security Policy focuses on:

  • Protection of SANTAIR computer resources and transferred information from any threat, internal or external, intentional or accidental
  • Business continuity, ensuring its profitability, competitiveness and commercial image
  • Systematic risk assessment and response
  • Data archiving, avoiding viruses and external intrusions, controlling access to systems, recording all security incidents and managing unexpected developments
  • Continuous information of the administration and the staff in matters of information security and the conduct of training seminars for the staff
  • Continuous and systematic control and improvement of the Information Security Management System

This Security Policy is published and communicated to all employees in the company, as well as to all external partners and other stakeholders.

ENVIRONMENTAL POLICY

ISO 14001:2015

Company SANTAIR S.A. recognizes that economic growth can and must go hand in hand with a healthy environment and combines its dynamic course with the necessary respect for the environment, its preservation, protection and improvement.

Thus, the Management of the company is committed to the following:

  • Integrate the environmental way of thinking in its daily decisions based on the protection of the environment from its activity

Monitor the development of new cleaner technologies aiming to adopt them

  • Comply with and, where possible, exceed the requirements of environmental legislation
  • Provide all necessary resources for the implementation and continuous improvement of the Environmental System
  • The lawful and perfect operation of the company, following faithfully and without deviation anything that is provided for in the current legislation and is related to its activity
  • Ensure that the objectives and the Environmental policy are defined and are fully compatible with the framework and the strategic management of the Company
  • The continuous improvement of the Environmental Management System.

In the above context, the company aims to:

  • Develop and institutionalize simple and flexible operating procedures
  • Continuously improve its environmental performance
  • The environmental awareness of its staff, customers and suppliers
  • A more rational use of natural resources and energy
  • Minimize the negative effects on the environment
  • • Prevent and deal with emergencies that could have an impact on the environment

It is the belief of company SANTAIR S.A. that the implementation of the Environmental System according to the international standard ISO 14001 (version 2015) will contribute the maximum to the realization of the company goals.

We declare that in our company:

  • The quality and protection of the environment is the guide of all its activities.
  • The final judges as to the quality of our products are customers.

SANTAIR SA is active in the promotion and support of medical equipment and medical care services representing the largest Medical Device Companies in the world with a nationwide scope and wholesale and retail customers.  Our goal is to provide complete solutions to customers with state-of-the-art products combined with a high level of customer and technical support.  We implement a Quality Management System and provide a quality services with consistency, safety and respect for all our clients.

Our people are our greatest strength 

We apply and experience our values ​​as a motivation in our every effort, to our clients and to our team. Our emphasis on teamwork, trust and tolerance for diverging opinions helps clients focus on their opportunities, build their capabilities and win the future.We are committed to maintaining a work place where all employees have the opportunity to maximize their performance as a team, combing qualitative customer care with responsibility towards society and our environment.

Jobs : No vacancies available

Santair
Santair

Η εταιρία SANTAIR AE αναγνωρίζει ότι η οικονομική ανάπτυξη μπορεί και πρέπει να συμβαδίζει με ένα υγιές περιβάλλον και συνδυάζει τη δυναμική της πορεία με τον απαραίτητο σεβασμό προς το περιβάλλον, τη διατήρηση, προστασία και βελτίωσή της.

Η διοίκηση της εταιρίας δεσμεύεται στα κάτωθι:

  • Την ενσωμάτωση του περιβαλλοντικού τρόπου σκέψης στις καθημερινές της αποφάσεις με γνώμονα την προστασία του περιβάλλοντος από τη δραστηριότητά της.
  • Στην συμμόρφωση και, όπου είναι δυνατό, στην υπέρβαση των απαιτήσεων της περιβαλλοντικής νομοθεσίας.

Είναι πεποίθηση της εταιρίας SANTAIR AE ότι η εφαρμογή του Συστήματος Περιβάλλοντος κατά το διεθνές πρότυπο ISO 14001 (έκδοση 2015) θα συμβάλλει τα μέγιστα στην υλοποίηση των στόχων της εταιρείας.

Στα παραπάνω πλαίσια, η εταιρεία πραγματοποιεί:

  • Διαρκή βελτίωση περιβαλλοντικής επίδοσης.
  • Περιβαλλοντική ευαισθητοποίηση του προσωπικού, πελατών, προμηθειών
  • Ορθολογικότερη χρήση φυσικών πόρων και ενέργειας
  • Ελαχιστοποίηση αρνητικών επιπτώσεων στο περιβάλλον

Αναγνωρίζοντας ότι η οικονομική ανάπτυξη μπορεί και πρέπει να συμβαδίζει με ένα υγιές περιβάλλον, οι εταιρίες Santair και Welcare, συνδυάζουν τη δυναμική τους πορεία με περιβαλλοντικό τρόπο σκέψης και δράσης με γνώμονα την προστασία του περιβάλλοντος και την συμμόρφωση με το διεθνές πρότυπο ISO 14001.

Με στόχο την ελαχιστοποίηση των αρνητικών επιπτώσεων στο περιβάλλον, προχωρήσαμε σε κατάργηση των πλαστικών τσαντών και υιοθέτηση επαναχρησιμοποιούμενης τσάντας για τους πελάτες και προμηθευτές μας. Έτσι όχι μόνο μειώσαμε κατά 4 τόνους το ενεργειακό μας αποτύπωμα, αλλά απορροφήσαμε από τον πλανήτη μας σχεδόν 4 τόνους (3.870 κιλά) ανακυκλωμένο πλαστικό για την παραγωγή τους!

SantairSantair

ΠΟΛΙΤΙΚΗ ΠΕΡΙΒΑΛΛΟΝΤΟΣ

ISO 14001:2015

Η εταιρεία SANTAIR A.E. αναγνωρίζει ότι η οικονομική ανάπτυξη μπορεί και πρέπει να συμβαδίζει με ένα υγιές περιβάλλον και συνδυάζει τη δυναμική της πορεία με τον απαραίτητο σεβασμό προς το περιβάλλον, τη διατήρηση, προστασία και βελτίωση της.

Έτσι η Διοίκηση της εταιρείας δεσμεύεται στα κάτωθι:

  • Την ενσωμάτωση του περιβαλλοντικού τρόπου σκέψης στις καθημερινές της αποφάσεις με γνώμονα την προστασία του περιβάλλοντος από την δραστηριότητα της

Την παρακολούθηση της εξέλιξης νέων καθαρότερων τεχνολογιών με σκοπό την υιοθέτηση τους

  • Στην συμμόρφωση και, όπου είναι δυνατό, στην υπέρβαση των απαιτήσεων της περιβαλλοντικής νομοθεσίας
  • Στην παροχή όλων των απαραίτητων πόρων για την εφαρμογή και διαρκή βελτίωση του
    Συστήματος Περιβάλλοντος
  • Στην νομότυπη και άρτια λειτουργία της επιχείρησης ακολουθώντας πιστά και χωρίς απόκλιση οτιδήποτε αναφέρεται στην κείμενη νομοθεσία και έχει σχέση με την δραστηριότητα της
  • Στην εξασφάλιση ότι οι στόχοι και η πολιτική Περιβάλλοντος καθορίζονται και είναι πλήρως συμβατοί με το πλαίσιο και τη στρατηγική διεύθυνση της Εταιρείας
  • Στην διαρκή βελτίωση του Συστήματος Διαχείρισης Περιβάλλοντος

Στα παραπάνω πλαίσια, η εταιρεία στοχεύει:

  • Στην ανάπτυξη και θεσμοθέτηση απλών και ευέλικτων διαδικασιών λειτουργίας
  • Στην διαρκή βελτίωση της περιβαλλοντικής της επίδοσης
  • Στην περιβαλλοντική ευαισθητοποίηση του προσωπικού, πελατών και προμηθευτών της
  • Στην ορθολογικότερη χρήση φυσικών πόρων και ενέργειας
  • Στην ελαχιστοποίηση των αρνητικών επιπτώσεων στο περιβάλλον
  • Στην πρόληψη και αντιμετώπιση έκτακτων περιστατικών που θα μπορούσαν να προκαλέσουν επιπτώσεις στο περιβάλλον

Είναι πεποίθηση της εταιρείας SANTAIR AE ότι η εφαρμογή του Συστήματος Περιβάλλοντος κατά το διεθνές πρότυπο ISO 14001 (έκδοση 2015) θα συμβάλλει τα μέγιστα στην υλοποίηση των στόχων της εταιρείας.

Δηλώνουμε ότι στην εταιρεία:

  • Η ποιότητα και η προστασία του Περιβάλλοντος αποτελεί γνώμονα όλων των δραστηριοτήτων της.
  • Τελικοί κριτές της ποιότητας των προϊόντων μας είναι οι πελάτες